A blog about TripTie, travel adventures, entrepreneurs, usability, and design.

Archives for August, 2006

Beta

That’s right, we’re in beta - “invite only” for the time being. Send me your e-mail address if you want one.
(Photo by: swearinglibrarian)

by Andrew M. Lin on August 17th, 2006
Bad Business Decision #3: The 50/50 Split

The 50/50 split is a disaster waiting to happen.

by Andrew M. Lin on August 7th, 2006
Listen to Your Testers: New TripTie Homepage!

Listen to your testers, or else why have them? The comment I heard most from our alpha testers was: “I don’t get it. What exactly do I do on TripTie?” As an interaction designer/information architect, who has designed many sites in the past, this was a slap in my face. Have I lost my touch? […]

by Andrew M. Lin on August 3rd, 2006
Customer Service Should be Human

Customer service can make or break a company. Here’s a good example.

by Andrew M. Lin on August 2nd, 2006